5l2t Privacy Policy

1. Introduction

5l2t ("we", "us", "the Operator") operates the online casino and sports betting platform accessible at https://5l2t.vip. This Privacy Policy explains how 5l2t collects, uses, stores, and discloses personal data relating to users of the Platform ("Players", "you"). We are committed to handling your data with care, transparency, and in accordance with applicable data protection principles. Please read this Policy carefully before registering an account or submitting any personal information to 5l2t.

By registering an account, using the Platform, or submitting personal information to 5l2t in any form, you acknowledge that you have read and understood this Privacy Policy and consent to your personal data being processed as described herein. If you do not agree to this Policy, you must not create an account or use the Platform.

Our Privacy Commitments

2. Information We Collect

5l2t collects personal data in several ways: directly from you when you register or use the Platform, automatically as you interact with the Platform, and from third-party payment and identity verification partners where required. The categories of data we collect and their purposes are summarised in the table below:

5l2t does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If you voluntarily disclose any such information through support interactions, it will be used solely to address your query and will not be retained beyond what is necessary for that purpose.

3. How We Use Your Information

5l2t processes personal data only for specified, explicit, and legitimate purposes. We do not use your data in any way that is incompatible with the purposes set out below:

• To create and manage your 5l2t player account, including verifying your identity, age (21+), and eligibility to use the Platform in accordance with our Terms and Conditions.
• To process deposits and withdrawals in BDT via your chosen payment method — including bKash, Nagad, Rocket, Upay, and bank transfer — and to maintain accurate transaction records.
• To deliver customer support — including live chat and email — and to investigate and resolve disputes, complaints, or account queries raised by you.
• To comply with our anti-money laundering (AML) obligations, including screening transactions against sanctions lists and reporting suspicious activity to relevant authorities where required by applicable standards.
• To personalise your experience on the Platform — including surfacing games and promotions relevant to your playing history — and to operate responsible gaming tools such as deposit limits and session reminders.
• To send you service communications (e.g. account confirmations, security alerts, transaction receipts) and, where you have opted in, promotional messages about bonuses and offers available at 5l2t.

4. Legal Basis for Processing

5l2t processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing required to provide the services you have contracted for, including account management, payment processing, and game delivery.
• Legal obligation — processing required for KYC identity verification, AML compliance, transaction record-keeping, and any other regulatory obligation applicable to 5l2t's operations.
• Legitimate interests — processing for fraud prevention, Platform security, service analytics, and responsible gaming monitoring, where those interests are not overridden by your fundamental rights and freedoms.
• Consent — processing for opt-in marketing communications. You may withdraw your consent to marketing at any time by unsubscribing via any marketing message or by contacting support.

5. Sharing Your Information

5l2t does not sell, rent, or trade your personal data. We share personal data only with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary to fulfil the stated purpose:

• Payment processors and mobile financial service providers — including bKash, Nagad, Rocket, Upay, and banking partners — who process deposits and withdrawals on 5l2t's behalf. These providers receive only the data necessary to complete the specific transaction.
• Identity verification and KYC service providers engaged by 5l2t to verify the identity and age of players in compliance with applicable due diligence requirements.
• Game content providers — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may receive anonymised or pseudonymised session data to enable game delivery and RNG certification. These providers do not receive identifiable personal data beyond what is technically required for the game session.
• Regulatory, law enforcement, and government authorities — where 5l2t is required by applicable law or a binding legal order to disclose personal data. In such cases 5l2t will disclose only the minimum data required and, where legally permitted, will notify the affected player.

Where 5l2t engages third-party service providers who process personal data on its behalf (data processors), we ensure that appropriate data processing agreements are in place. These agreements require processors to handle personal data only on 5l2t's instructions and to maintain security standards equivalent to those applied by 5l2t itself.

6. Payment Data & Financial Information

5l2t takes additional care with financial data given its sensitivity. When you make a deposit or request a withdrawal, the transaction is processed by a certified payment provider. 5l2t does not store full payment card numbers on its own servers. Where a payment method reference (such as a bKash or Nagad wallet identifier) is retained, it is stored in an encrypted form and used only for the purposes of processing future transactions, verifying withdrawal eligibility, and AML compliance.

Transaction records — including deposit amounts, withdrawal amounts, payment method type, and transaction timestamps — are retained for a minimum of five years in order to satisfy anti-money laundering record-keeping obligations. This retention period may be extended where an active investigation or legal proceeding requires it.

7. Cookies & Tracking Technologies

5l2t uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you access the Platform. We use the following categories of cookies:

• Strictly necessary cookies — required for the Platform to function. These cannot be disabled. They enable session management, login state, security tokens, and payment flow integrity.
• Analytical cookies — used to understand how players interact with the Platform, which pages are visited most, and where technical errors occur. Data collected is aggregated and anonymised. These cookies help us improve navigation, load times, and overall user experience.
• Functional cookies — used to remember your preferences such as language setting, responsible gaming limits you have set, and display preferences. These improve usability but are not essential to core Platform operation.

You can control non-essential cookies through your browser settings. Disabling analytical or functional cookies will not prevent you from using the Platform but may affect certain preferences or personalisation features. Note that disabling strictly necessary cookies will impair Platform functionality significantly and may prevent login. 5l2t does not use third-party advertising cookies or cross-site tracking technologies.

8. Data Retention

5l2t retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data is retained for the duration of the account relationship plus a minimum of five years following account closure; transaction records are retained for a minimum of five years; communication logs with customer support are retained for two years; analytical and behavioural data in aggregated or anonymised form may be retained indefinitely.

Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, 5l2t will securely delete or anonymise it. Players may request early deletion of specific data categories by contacting support, subject to any overriding legal retention obligations that 5l2t cannot waive (such as AML transaction records).

9. Your Rights

As a player registered with 5l2t, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered account details. We will respond within a reasonable period and in any event within 30 days of receiving a valid request:

• Right of access — you may request a copy of all personal data 5l2t holds about you, including account information, transaction history, and any KYC documents submitted.
• Right to rectification — if any personal data 5l2t holds about you is inaccurate or incomplete, you may request that it be corrected. Identity-critical fields (name, date of birth) may require re-verification before correction is applied.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing exists. AML transaction records and other legally mandated data cannot be deleted before the applicable retention period expires.
• Right to restriction — you may request that 5l2t restrict processing of your personal data in certain circumstances, for example while a rectification request is being assessed or a dispute is under investigation.
• Right to object — you may object to processing of your personal data where 5l2t relies on legitimate interests as the legal basis, and where you believe your fundamental rights and freedoms override those interests. You may also object at any time to processing for direct marketing purposes.

5l2t will not charge a fee for any data subject request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may ask you to verify your identity before processing a request to ensure the security of your data.

10. Security Measures

5l2t implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption of all data in transit between your device and the Platform; encrypted storage of sensitive personal and financial data at rest; access controls ensuring that only authorised 5l2t personnel can access personal data, on a strict need-to-know basis; regular security testing and vulnerability assessments; and anomaly-detection systems that flag unusual account activity for review.

While 5l2t takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 5l2t will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate any harm.

11. Children's Privacy

The 5l2t Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on 5l2t, please contact us immediately at [email protected] so that we can take prompt action.

12. Changes to This Privacy Policy

5l2t reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is shown at the top of this page. Where changes are material — meaning they significantly affect how we collect or use your personal data — we will provide advance notice of not less than 7 days via the contact details registered to your account before the changes take effect.

Non-material changes — such as typographical corrections, clarifications that do not alter the substantive meaning of any clause, or updates to contact details — may be made at any time without prior notice. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following any amendment constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 5l2t handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days.